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August 21, 2008
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Customer Relationship Management
CRM
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my order
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CUSTOMER PROFILE
Customers can create and manage their profile. They can create:

• a wish list,
• multiple ship-to locations
• multiple payment options,
• personal reminders for important events or holidays.

VIEW ORDER HISTORY
In addition to viewing their current order status, shoppers can view their previous order history.

TROUBLE TICKET SUPPORT
Clients can initiate trouble tickets online.

NEWSLETTER EDITOR
Customers can subscribe to the store newsletter. The administrator can use the newsletter editor to build newsletters and send them to the subscriber though the system.


 

 

 
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