PRINTABLE INVOICE & MAILING LABELS
Click and print out order invoices and mailing labels.

TELEPHONE & FAX ORDER SUPPORT
For shoppers who do not have access to the Internet, users can setup shoppers from the control panel. Should the shopper place another order in the future, their preferences, billing and shipping information will already be stored in the system.

AUTOMATED EMAIL NOTIFICATIONS
Using the built-in WYSIWYG (What You See Is What You Get) editor, site administrators can manage the content of various email templates that automatically go out to customers. These messages are:

• Order Confirmation Message
• Shipping Notification Message

BACKORDER AND DROP SHIPMENT SUPPORT
eGlobalStores keeps track of inventory numbers in real time and will support back orders (if the merchant so chooses) along with drop shipments.

EXTERNAL SYSTEMS INTEGRATION
The merchant can choose to maintain the product catalog online through the use of the administrative tools, or interface with existing systems in order to sync product data with the online store. Similarly, the merchant can choose to process orders directly through eGlobalStores or have them transferred to another system for processing. For both interfaces, eGlobalStores supports either an XML feed or a text file in CSV or ASCII format. To date this two way automated data exchange functionality has been implemented with the following external systems:

• MAS90
• Solomon
• Quickbooks
• Peachtree
• MOM (Mail Order Manager)